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HOW DO I BUY A WEBIBLICAL PRODUCT?

Choose on the website the product you want to buy and click on the button “I want to buy now” You will be directed to the checkout page, where you must fill in your personal details and choose the payment method. Then just wait for confirmation of payment and receive your product.

HOW WILL MY PRODUCTS BE DELIVERED?

The products are 100% digital, delivered directly to your email quickly and safely. Always be aware of your provider’s privacy settings so that the download of your material does not go to the spam folder.

IN WHICH FORMAT ARE MY PRODUCTS SENT?

The products are made available in PDF format files.

WHAT ARE PDF DOCUMENTS?

PDF documents, or digital documents, are reading material in files in PDF (Portable Document File) format. These materials can be printed or read on any computer that has Adobe® Reader® installed or other software for reading PDF files.

WHAT DOES DOWNLOAD MEAN?

In technology, the meaning of the term Download, is the process of transferring a file from the Internet to a computer or mobile device.

WILL I RECEIVE ANY PRINTED MATERIAL?

No, all the products are digital.

DO I HAVE TO PAY FOR SHIPPING TO RECEIVE THE FILES?

No, because the materials are 100% digital.

AFTER DOWNLOADING THE DIGITAL FILE CAN I PRINT IT?

Yes, all files are opened for printing. Just access the “print” button on your PDF reader.

CAN I ACCESS MY MATERIAL ON TWO DIFFERENT DEVICES?

Yes, files can be accessed from your computer or mobile device.

HOW CAN I PAY MY PURCHASE?

You can pay for your purchase in the following ways: Credit card; Bank Debt; Boleto; PayPal; Samsung Pay; Google Pay and Hotmart account balance.
You must make your choice in the checkout area.

AFTER PAYMENT, HOW DO I ACCESS THE FILES?

After confirmation of payment, you will receive an automatic email with confirmation of your payment and a link to access the material. If you do not receive the confirmation email in your inbox, we ask that you check your spam folder.

HOW LONG UNTIL I CAN DOWNLOAD MY MATERIAL?

The files are delivered automatically after the payment has been cleared in the following ways: Credit Card; Bank Debt; PayPal; Samsung Pay and Google Pay.
For purchases made using Boleto, the files will be made available within 01 day after clearing. But be aware, boletos can take up to 7 days to clear.

I MADE THE PAYMENT BUT I DIDN'T RECEIVE THE CONFIRMATION E-MAIL, WHAT HAPPENED?

Depending on your service provider, due to some SPAM rule, your delivery email may have entered one of these folders: Trash, SPAM or Junk Email. We ask that you access one of these folders and try to locate the email with the download procedures.

Also confirm with your credit card company that the purchase has actually been completed and approved. In case of payment via boleto, the platform can take up to 7 days to clear your payment. If the error persists, contact the support page.

I RECEIVED THE CONFIRMATION E-MAIL BUT I CANNOT ACCESS THE FILES, WHAT DO I DO?

Accessing the materials is very simple and safe, but if you haven’t already, you can follow the steps outlined below:

  1. Access the link.
  2. In the first field, enter your email. This email is the same email address you used at the time of purchase.
  3. In the second field, create a password or inform the one you already have. If you have forgotten, no problem, just click on “Forgot your password?” and reset it.
  4. You will be directed to the home page with all your materials.
I DOWNLOADED IT, BUT I CAN'T VIEW THE FILE. WHAT DO I DO?

If you are having trouble viewing the PDF files, we advise you to update the Adobe Reader version to the latest available at http://www.adobe.com.br. If the problem persists, contact us on the support page.

CAN I CANCEL MY PURCHASE?

Yes, if within 7 days, which is the warranty period.

FOR HOW LONG WILL I HAVE ACCESS TO MATERIALS?

The materials can be downloaded directly to your computer, this way, they are yours permanently. The access period to the platform and its updates, however, is one year.v

IS THERE ANY SYSTEM REQUIREMENTS FOR ACCESSING MY MATERIAL?

The materials are compatible with all operating systems and can be accessed through computers, laptops, tablets or smartphones.

WHAT ARE PRACTICAL GUIDES FOR CHILDREN'S MINISTRY?

They are tools for training children’s ministry teams in your church. The guides are composed of current themes and linked to the daily practice of Bible school classes.

CAN I USE THE GUIDES FOR TRAINING IN MY CHURCH?

Yes, the practical guides were created with the objective of assisting individual and team learning.

WHAT ARE SUNDAY BIBLE SCHOOL GROUP ACTIVITIES FOR?

The group activities for Sunday Bible School are playful tools for assimilation and application of the studied content. Some materials present exclusive activities focused on specific issues or demands of the children’s ministry.

WHAT ARE THE SUNDAY SCHOOL STUDY KITS?

Study kits are materials developed for children’s ministry classes. The study kits aim to contemplate the whole life of the biblical character.

WHAT'S IN THE STUDY KIT?

The study kits for sunday school consist of poster, study panel, virtue panel, lesson plan for the teacher and practical activities that can be printed and used in class by the teacher, in order to retain the content.

WHAT ARE SUNDAY SCHOOL POSTERS?

Sunday School posters are visual aids that can be applied in strategically prepared classes or sporadic meetings, being indicated for thematic studies, memorization of verses and storytelling. The posters can also be used separately to study the character’s life or together with other materials, forming the ideal setting for teaching a particular Bible book.

WHAT ARE THE SUNDAY SCHOOL STUDY PANELS?

Sunday School study panels are practical resources that have important information about the characters, such as: name, meaning of the name, reference book and details about their life. In addition to being used for consultations or activities, the panels can be applied to the study, printed or strategically designed, stimulating children’s curiosity and learning.

WHAT ARE VIRTUE PANELS?

Virtue Panels are resources developed exclusively for the study of everyday topics such as prayer, faith, obedience, fidelity, generosity, personal hygiene, family relationships, etc.

WHAT ARE THE ACTIVITIES FOR?

The special activities were developed for a fun and playful retention of the studied content.

I STILL HAVE QUESTIONS

If you still have questions or need help, count on our team.

Still have questions?

Contact us using the form on the side. We will be happy to answer your questions and help in your ministry!

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